TERMS and CONDITIONS
Tideen Corp. (“[www.encounterswithdolphins.com]”) owns and operate this Website. This document governs your relationship with www.encounterswithdolphins.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
- Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
All the information gathered on the online fill-in forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Lead time is dependent on seat availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 60 minutes prior to any chosen departure time selected.
Should the seats not be in stock please choose another time that may be available.
However unforeseen circumstances may cause delays such as weather or other instances out of our control. Should we be faced with such an occurrence, Tideen Corp. will contact you via email or phone and provide a revised cruise schedule.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
Order processing will not begin until we receive a confirmed order and full payment. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
You must advise us in writing (Email) or by telephone of your cancellation and any such cancellation must be signed by the person who made the original purchase. * Note: Tideen Corp utilizes PayPal for credit card processing and are also governed by their terms and conditions regarding sale and refunds.
Payment Options and Pricing
All transactions will be processed in U.S. Dollars (USD).
Tideen Corp. Endeavors to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable Florida sales tax.
Tideen Corp. reserves the right to change pricing at any time without prior notice.
To receive the refund you must contact us within 14 days of booking.
We accept MasterCard, Visa, American Express, Discover credit cards and PayPal Account. If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order.
- PayPal process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by PayPal, ensuring the cardholder and merchant that nobody can impersonate Tideen Corp. to obtain confidential information.
- PayPal and Tideen Corp. is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. PayPal and our Internet servers are protected by firewalls and intrusion detection systems.
- The Merchant does not have access to credit details.
- PayPal continually reviews and enhances its security in line with technological changes.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
The Conditions will be exclusively governed by and construed in accordance with the laws of the United States of America and the State of Florida whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
I understand that all the designs and trademarks are registered to Tideen Corp. and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Tideen Corp. for any civil action or any legal action deemed necessary against me.
You agree to indemnify, defend and hold harmless Tideen Corp., its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Reservations Terms and Conditions
Online reservations are preferred, phone reservations are accepted the day off departure
All reservations must check in with the sales associate at the Tiki Hut 1 hour prior to trip departure to receive boarding pass
Phone reservations must check in with the sales associate 1 hour prior to trip departure and have tickets purchased. 1 hour prior to the trip departure all unsold reservations will be offered to walk up customers.
Trip Minimum: Excursions require at least 5 paying passengers or the tour may be rescheduled or canceled.
Cancellations for Maintenance or Predicted Weather: We will do our best to contact guests well in advance of any trips being cancelled for maintenance or weather related issues. Our sales associate will assist in re-booking your excursion or, if necessary, provide you with a full refund.
Weather: The weather in Florida can be unpredictable and the Captain may decide to cancel the trip for weather at any time. Generally, this will be done immediately prior to departure.
If your trip is cancelled for weather, our sales associate will be more than happy to assist you in rescheduling your excursion or, if necessary, provide you with a full refund.
If your trip is canceled for weather after getting underway, you will be offered a rain check to ride with us again.
Parking permits are non-refundable and cannot be exchanged for use on another day.
General refund info for online reservations:
May cancel at any time up to 24 hours in advance. Within 24 hours, 50% refund. After trip departure, NO refund.
Missed Trips: we will do our best to accommodate guests who have purchased tickets but missed their trip. We will allow the guest to board another trip on the same departure day on a space available basis at no extra charge. We will not guarantee availability or accept re-booking for another day.
25 Causeway Blvd. Slip #24 Clearwater, Fl 33767